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2thinknow: Services in Russia

Select service range available in Russia.

For former Soviet states such as Ukraine not in the European Union, see East Europe & Balkans, for EU states, see the EU.

To the extent of any variation or inconsistency in terms between this website and a current provided Proposal, the wording of the Proposal will replace any wordings on this website.

All reasonable commercial efforts have been taken to ensure the information below is-up-to-date and complete.

Select Service availability in Moscow & St Petersburg

2thinknow service St Petersburg and Moscow at our discretion, with most services on the full service list are available within a 30-45 day period. This is mainly due to transportation, as all staff will be flown into Russian cities internationally.

Russian service fees are charged the same as European Union countries, with a one-off surcharge of € 3000 per person per engagement.

Regional Russia is not generally serviced, except by special arrangement, and added surcharges. This is also dependant on seasonal weather, ease of transportation, safety of 2thinknow staff and other factors.

Services are typically only available in English, although the client is free to provide a Russian translator.

Custom or short-notice services may require additional travel costs.

Unforeseen flight delays due to fog, snow or other unforeseen events, will incur an additional charge of € 1000  per day.

How to Book Services

Please contact us to enquire about any services listed on this website.

When you enquire about a service, we will be able to advise you whether or not we can assist you. We reserve the right to refuse without reason any or all services.

If we can assist, a firm price and set of possible dates for workshops will be established at the time of enquiry, and sent to you via an email Proposal.

To proceed, and incur the time and financial cost pf organizing resource availability, we will require a deposit to confirm service deliverability.

The Deposit confirms Service Bookings

Service bookings are secured via this deposit, which may be made company cheque, bank draft or credit card paid at the time of the booking. the booking cannot be confirmed until payment is verified.

MasterCard or Visa Card are accepted, and preferred means of payment to ensure rapid delivery of services.

A minimum deposit of € 7000 will be charged at the time of booking as a deposit to cover the costs of arranging personnel and services.

Where services are booked are less than € 7000, the amount is to be paid in full at time of booking.

The exact deposit and payment terms will be set out on the email Proposal, and deposit constitutes acceptance of the terms and conditions within the Proposal, or attached to.

Foreign Currencies

All payments are to be made in Euros only, as advised at the time the Proposal is emailed.

Charges to credit cards may be made in Australian Dollar currency equivalent, based on the exchange sell rates used by American Express, which can be checked using a currency converter available here.

Should you prefer to be billed in Roubles, US Dollars or another currency, you will need to contact us to arrange to Fedex or mail us a cheque.

Cancellation of Services by 2thinknow

2thinknow reserve the right to refuse to deliver any service due to operational reasons, with all liability limited to the refunding of any deposit paid. Provision of a Proposal does not guarantee service.

New clients agree to allow 2thinknow to instigate any and all credit checks with credit bureaus or others, that 2thinknow deem necessary.

Cancellation of Services by You

In the event of cancellation of services by clients in Russia, the deposit is non-refundable, and there may be an additional surcharge for travel or security cancellation.

Changes to bookings

Substituted participants are possible at no charge for workshops.

Date changes are not possible once a Proposal is accepted.

Should you have other enquiries

Please contact our office here.

 

These commercial terms last updated May 31, 2008, and are subject to change without notice.

All terms are, to the extent permissible by applicable laws, are enforced under the jurisdiction of the courts of Melbourne, in the State of Victoria, in the Commonwealth of Australia.

 

 

 

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