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2thinknow: Services in United Kingdom

Full Service range available typically throughout UK, England, Scotland, Wales, Ireland.

To the extent of any variation or inconsistency in terms between this website and a current provided Proposal, the wording of the Proposal will replace any wordings on this website.

All reasonable commercial efforts have been taken to ensure the information below is-up-to-date and complete.

Full Service availability in Major Capitals

The full service list is normally available in major UK cities, within 18-30 days. These include London, Edinburgh and Glasgow.

If services include more than one European location, see also EU services.

Unless otherwise noted in the Proposal, standard services are fully inclusive of all standard costs, including travel and accommodation for the number of personnel described as included in the service.

Custom or short-notice services may require additional travel costs.

Availability in Regional UK, or territories

Most services in smaller UK regional centres or towns are available within 21-45 days, subject to access to air &/or land transport.

As a rule-of-thumb, a location in the UK is considered regional if it is more than 2 hours via rail or car during peak hour from a major European airport, or if a location is not served by taxis or rail connections.

There will be an additional charge of GBP £500 per personnel for any such round-trip for any services to regional locations. Provision of a car service to and from the nearest airport may be an alternative.

Unforeseen flight or land delays due to fog, snow or other unforeseen events, will incur an additional charge of GBP £500 per day.

Services in remote or UK protected islands or territories, may be available within 30-60 days, but will be subject to added air transport & accommodation charges.

How to Book Services

Please contact us to enquire about any services listed on this website.

When you enquire about a service, a firm price and set of possible dates for workshops, consulting or other services will be established at the time of enquiry, and sent to you via an email Proposal.

On this website we have mostly listed a price near services, and normally listed any anticipated costs. Prices are indicative of anticipated costs. All prices are agreed at the time of booking. 2thinknow reserve the right to vary published prices without notice, to account for travel or other factors.

To proceed, and incur the time and financial cost of organizing resource availability, we will require a deposit to confirm service deliverability.

The Deposit confirms Service Bookings

Service bookings are secured via this deposit, which may be made company cheque, bank draft or credit card paid at the time of the booking. the booking cannot be confirmed until payment is verified.

MasterCard or Visa Card are accepted, and preferred means of payment to ensure rapid delivery of services.

A minimum deposit of GBP £3000 will be charged at the time of booking as a deposit to cover the costs of arranging personnel and services.

Where services are booked are less than GBP £3000, the amount is to be paid in full at time of booking.

The exact deposit and payment terms will be set out on the email Proposal, and deposit constitutes acceptance of the terms and conditions within the Proposal, or attached to.

Foreign Currencies

All payments are to be made in Pounds currency, or a Euro equivalent (if the work as advised at the time the Proposal is emailed.

Charges to credit cards may be made in Australian Dollar currency equivalent, based on the exchange sell rates used by American Express, which can be checked using a currency converter available here.

Should you prefer to be billed only in Pounds or other currency, you will need to contact us to DHL or mail us a cheque in the appropriate currency of your choice.

Cancellation of Services by 2thinknow

2thinknow reserve the right to refuse to deliver any service due to operational reasons, with all liability limited to the refunding of any deposit paid. Provision of a Proposal does not guarantee service.

New clients agree to allow 2thinknow to instigate any and all credit checks with credit bureaus or others, that 2thinknow deem necessary.

Cancellation of Services by You

Services are cancellable by clients up to 5 working days prior to the service being delivered, for a 50% refund of the total service charge.

Closer than 5 working days prior, the amount of the deposit are non-refundable, as well as an additional surcharge for travel cancellation.

Changes to bookings

Substituted participants are possible at no charge for workshops.

Date changes of less than 7 days, may be possible by mutual agreement, however if this incurs any airline penalties, travel costs may be passed on, although these are typically small.

Should you have other enquiries

Please contact our office here.

 

These commercial terms last updated May 31, 2008, and are subject to change without notice.

All terms are, to the extent permissible by applicable laws, are enforced under the jurisdiction of the courts of Melbourne, in the State of Victoria, in the Commonwealth of Australia.

 

 

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